Compensation System
Limit of coverage/insurance
Types of coverage/insurance
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● Bodily injury/death coverage (for third party)
Coverage of an amount that exceeds Automobile Liability Insurance of up to 30 million yen for the injury/death of a third party.
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● Property damage (for third party)
Coverage of compensation for damage caused to third party property (vehicles, premises, etc.).
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● Rented vehicle
Coverage of damage to the rented vehicle at the time of accident, collision, theft or fire.
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● Personal injury insurance
Insurance to cover injury, death or disability of the driver/passengers in the rented vehicle in the event of an accident.
Insurance coverage included in basic rental fee
*Under each Course, AXCELIA Rent-A-Car provides indemnification by insurance/protection with the coverage as described above. Please be advised, however, that you will bear the specified deductible(s).
Limit of coverage
Limit of coverage | |
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Bodily Injury/Death | Unlimited per person (Including coverage of Automobile Liability Insurance up to 30 million yen) |
Property Damage | Unlimited per occurrence (Deductible: 50,000 yen) |
Rented Vehicle | Up to market value per occurrence |
Personal Injury |
Up to 50 million yen per person Compensation will be paid for injuries to driver/passengers (including death and residual disability) regardless of the degree of responsibility attributable to the driver (Maximum 50 million yen: The amount of damages, including medical treatment expenses, will be determined based on the terms of the applicable insurance policy) |
NOC (Non-Operation Charge)
What is Non-Operation Charge (NOC)?
If a vehicle requires repair or cleaning due to a traffic accident, incident, theft, break down, defacement, odor, including smoking in no smoking vehicle, or other causes not attributable to Nippon Rent-A-Car, the customer may be charged an NOC as part of the compensation for loss of use during the repair or cleaning of the vehicle.
Situation | Value |
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When the vehicle is returned to the originally planned office by rented vehicle | 20,000 yen |
Other situations | 50,000 yen |
*No tax is imposed on NOC |
Cases that Invalidate Insurance/Protection
Cases that Invalidate Insurance/Protection
You are expected to operate your vehicle in accordance with the Rental Agreement. You will be responsible for any damage incurred under any of the following operations or situations. In such cases, the aforementioned insurance/protection/CDW/ECO may not apply. If AXCELIA Rent-A-Car pays any amount payable by you, you must indemnify such amount to AXCELIA Rent-A-Car immediately.
Failure to comply with required procedures such as reporting to the police and Ourgarage Rent-A-Car at the site of the accident.
Please contact the police and AXCELIA Rent-A-Car at the site of the accident or incident, regardless of the severity of damage, the involvement of a third party or parties, and who is at fault.
Violation of the terms and conditions of Rental Agreement
Violation of the Road Traffic Law etc., driving under the influence of alcohol or drugs, an unauthorized extension of the rental period, driving by a person other than the driver and/or additional drivers, sublease of the rented vehicle, driving without a valid driving license, reckless driving, use of the vehicle against public order and morality, reaching an out-of-court settlement without the consent of Nippon Rent-A-Car, and so forth.
Exemption of coverage or payment under the applicable insurance policy or compensation system
Damages caused willfully, driving under the influence of alcohol or drugs, towing costs or other related costs in the event of a total loss of the vehicle, flat or damaged tires, loss of wheel caps, etc, as well as damages to the property and/or belongings which are owned, used or kept by the renter or driver.
Negligence in proper use or care of the rented vehicle
Theft of the vehicle while it is parked with the key in the ignition, damage caused by improper parking, defacement or odor of the vehicle interior, loss of vehicle accessories, damage caused by inappropriate handling /installation of chains or carriers, damage caused by driving on places other than the road, such as the seashore or the riverside, etc.
All accidents must be reported to the police, regardless of the severity of damage or the involvement of a third party or parties. Please stop driving immediately, and take the following procedures.
*Without taking the necessary procedures at the police, our insurance/protection may not apply.
1.First, provide aid to the injured
If someone is injured,please call an ambulance immediately.≪Telephone : 119≫
Then,move the vehicle promptly out of the way of other traffic.
2.Contact the police from the scene
Parties involved in the accident,regardless of fault,are obliget to notify the police.
Please complete all nesessary procedures to file an Accident Report(Jiko shomei),which will be needed at a later date.
3.Contact our Accident Reception Center
* Report the accident to the AXCELIA Rent-A-Car Accident Reception Center from the scene of the accident. Please have your Rental Agreement on hand and call the following number;
toll-free: 0120-27-9044
Illegal parking
Please be careful NOT to park illegally
- If you find an illegal parking sticker affixed to your car, go to the police station with jurisdiction promptly.
- Follow the instructions, pay fines, and keep the stamped receipt.
- At the time of car return, please show the illegal parking sticker and reciept.
If we cannot confirm your payment of the fines, we will charge you the deposit as follows.
Deposit
・Passenger cars, minivans, ¥30,000
*The deposit will be refunded after you pay the fine and present us the notice of traffic violation and a stampted receit or certificate providing payment of the fine.
When you park
Please parking place even if you park only for a short time.*Parking area image
Traffic Rules and signs
- Cars keep to the left in Japan. Making a left turn on a red light is not permitted.
However, if a green arrow traffic light is lit, you can turn on the red light as and when indicated by the green arrow. - Please ensure that the driver and all passengers fasten their seat belts, as this is mandatory under the laws of Japan.
- Speed limits are fixed on all roads, whether ordinary or toll roads. Please comply with the relevant speed limit and drive safely.
- Please park at a parking place even if you park only for a short time.
- Using mobile phones in any manner while driving is subject to penalty.
Please refrain from using mobile phones while driving.
Penalties for drinking and driving
Penalties for drunk driving are extremely strict in Japan. Penalties can apply if drivers take even a drop before driving.
Penalties apply not only to the driver but also to passengers riding with the driver.
Never drive after drinking, even a drop.
Expressways/toll roads
The ETC (Electronic Toll Collection) system enables drivers to pay toll fees without stopping at a toll gate.ETC cards need to be inserted into the ETC device before passing through ETC gates on highways.
If this is not the case, please pass through the gate indicated "一般(others)".